About:
- It Initiate call from Contact and Account module on single click.
- Call popup show for Inbound and Outbound calls. Furthermore it show call direction.
- It provide you multiple features. For instance open contact record , display call information and hangup option.
- It checks Caller ID of the call against contact and show call link.
- Once call is dialing or coming, the information on the contact will be opened in popup.
- Call Transfer option to transfer call to other agent.
- Complete call logs history in calls modules. For instance (call type, hangup by, hangup cause and wait time).
- Allow to add new Notes for call . It show previous notes against related call in popup.
- Easy to setup and configure Module.
- Allow admin to configure Asterisk settings for SugarCRM / SuiteCRM.
- All asterisk calls get logged into SuiteCRM in call module that relate to phone call.
- Once call end, call recording will automatically created. After that, the call record associate with SuiteCRM Call Module .
- It support All asterisk, Sugarcrm , SuiteCRM, freepbx and Elastix versions.
- Allow admin to add User extension for each user.
Reviews
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delivery as promised and discussed
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